INTER-LIBRARY LOAN
(last updated 6/21/2000)
| Has knowledge of bibliographic utilities' and local system's search strategies, navigation methods, and commands | |
| Operates Ariel software, or its equivalent - library to library electronic document delivery software | |
| Checks lending policies of other institutions (e.g., in OCLC's Name-Address Directory) | |
| Verifies information in requests; asks for further information as necessary if request is incomplete | |
| Verifies citations using appropriate bibliographic utilities | |
| Understands legal citations; uses appropriate helps such as Bieber's | |
| Determines appropriate method for filling requests | |
| Confirms availability of materials | |
| Creates on-line requests via online bibliographic utility | |
| Updates records in bibliographic utility as items are shipped, received, or returned | |
| Prepares and sends written ALA forms when online service is not available with a given lender or borrower | |
| Operates copiers, microform reader/printers, and fax machines, postage machine, etc. | |
| Prepares materials for mailing (checks in/out, packs, ships) | |
| Adheres to timetable established by bibliographic utility and lending or borrowing library: |
As a lender, follows up on overdue materials and invoices;
As a borrower, ensures that materials are returned on time
| Follows copyright guidelines when obtaining or sending materials | |
| Maintains accurate records and reports statistics in a meaningful way | |
| Generates various reports from local system | |
| Tracks activity via monthly reports from OCLC and other vendors | |
| Clears all document delivery requests through CCC or appropriate publisher | |
| Sets up and maintains accounts with document delivery sources | |
| Processes invoices and payments |